Refund policy
Return & Refund Policy — Lone Point Tackle
30‑Day Return Window
We want you to be confident in every purchase. If you’re not fully satisfied, you may request a return within 30 days of receiving your order.
Eligibility for Returns
To qualify for a return:
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Items must be unused, unaltered, and in their original packaging.
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Proof of purchase is required.
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All items are eligible unless otherwise marked on the product page.
Free Return Shipping
We cover the cost of return shipping. Once your return is approved, we’ll provide a prepaid return label.
No Restocking Fees
You will receive a full refund of the item price. We do not charge restocking fees.
Refunds
Once your return is received and inspected, we’ll notify you of the approval status. Approved refunds are issued to your original payment method. Processing times may vary depending on your bank or payment provider.
Exchanges
If you need a different size, color, or product, you may request an exchange within the 30‑day window. Exchanges are processed as a return + new order.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, contact us immediately with photos so we can make it right.
Non‑Returnable Items
At this time, we do not designate any products as final sale. If this changes, items will be clearly marked on their product pages.
How to Start a Return
To initiate a return, contact us at: Email: charliehatch1212@gmail.com We’ll guide you through the process and provide your prepaid return label.